Advensus

In 2006, Advensus embarked on its journey in the Dominican Republic, initially known as Nearshore, with a modest 100 telemarketing positions. Over the span of eighteen years, the company has undergone a remarkable transformation, emerging as the foremost provider of contact center services in the country. Today, boasting five contemporary buildings strategically located in central Santo Domingo, Advensus operates with over 5,000 operational positions and a workforce of more than 1,500 direct associates. Dedicated to international expansion, Advensus recently inaugurated a cutting-edge contact center in Trinidad and Tobago, a home to 800 workstations, upholding unwavering standards of safety and technology. This expansion is guided by the steadfast commitment to meet the diverse needs of both customers and associates. Advensus excels in providing comprehensive inbound and outbound contact center services, encompassing customer service, technical support, sales, lead generation, collections, order taking, scribe and transcription, event registration, email and chat support, and a consultative approach. The team is proficient in both English and Spanish, showcasing the company's commitment to linguistic versatility. Known for its flexibility, agility, and competitiveness, Advensus operates from state-of-the-art facilities, PCI and HIPAA certified. Advensus serves a broad spectrum of industries, including cable and telecom, healthcare, financial services and insurance, consumer goods, retail, business services, education, travel, and entertainment, as well as logistics. For employment inquiries: Phone: 809-542-0000 Email: [email protected] For business inquiries: Phone: 866-518-0029 Email: [email protected]