Basic info
Industry
software development
Sectors
Occupancy Rate
Cloud Call Center
Customer Service
Mobile Customer Care
Percentage of Calls Blocked
Call Center Solutions
Quality Management
Enterprise Call Center Software
Customer Satisfaction
Average Handle Time
250+ Seats
Average After Call Work Time
Average Call Abandonment Rate
Average Speed of Answer
Enterprise Software
Workforce Management
Omni-Channel Customer Experience Management
Contact Center
First Call Resolution
Back Office
Customer Care
Performance Management
Workforce Optimization
Cloud Solutions
Service Level
On Premise Solutions
Call Center Metrics
Telecommunications
Call Center Managers
Average Time in Queue
Large Call Centers
Customer Engagement Platform
IVR Self Service
Enterprise Call Center Solutions
Hosted Solutions
Call Center Workforce Management
Collaboration
Software
Call Center
Call Center Software
Date founded
1973