Basic info
Industry
software development
Sectors
data QA
Artificial Intelligence
natural language processing (NLP)
Social CRM
live chat
Software
chatbots
Analytics
sentiment analysis
CRM
contact center software
Digital Transformation
artificial narrow intelligence (ANI)
social listening
digital self-service
knowledge management
social relationship management
call center efficiency
video chat
consumer engagement
Customer Service
omni-channel engagement
SaaS
machine learning
Social Media Management
customer experience
Knowledge Management
Date founded
1995
Funding rounds raised
A
Astute raised undisclosed on April 10, 2019
Investors: Audax Private Equity
A
Astute raised undisclosed on July 25, 2014
Investors: Rubicon Technology Partners