Basic info
Industry
software development
Sectors
Customer Service
natural language processing (NLP)
data QA
social listening
Digital Transformation
omni-channel engagement
knowledge management
social relationship management
video chat
call center efficiency
consumer engagement
chatbots
Social Media Management
artificial narrow intelligence (ANI)
Knowledge Management
sentiment analysis
Artificial Intelligence
SaaS
live chat
machine learning
Social CRM
Analytics
digital self-service
Software
contact center software
customer experience
CRM
Date founded
1995
Funding rounds raised
A
Astute raised undisclosed on April 10, 2019
Investors: Audax Private Equity
A
Astute raised undisclosed on July 25, 2014
Investors: Rubicon Technology Partners