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BPA Quality UK | Call Centre Quality Monitoring

132 employees

BPA is a global contact centre industry experts in customer interaction evaluation, business insight and actionable coaching-ready feedback.

Basic info

outsourcing and offshoring consulting

Call Centre Consultancy

Consultancy

Quality Assurance

Benchmarking

Outsourcing

Customer Satisfaction Surveys

Customer Service

Multi lingual Quality Monitoring

Quality Monitoring Software

Quality Monitoring & Evaluation

Training

Laundry and Dry-cleaning

Coaching & Performance Development

Mystery Shopping & Mystery Calling

1988