B

BPA Quality UK | Call Centre Quality Monitoring

132 employees

BPA is a global contact centre industry experts in customer interaction evaluation, business insight and actionable coaching-ready feedback.

Basic info

outsourcing and offshoring consulting

Quality Monitoring & Evaluation

Call Centre Consultancy

Customer Service

Mystery Shopping & Mystery Calling

Laundry and Dry-cleaning

Benchmarking

Training

Coaching & Performance Development

Multi lingual Quality Monitoring

Customer Satisfaction Surveys

Consultancy

Outsourcing

Quality Assurance

Quality Monitoring Software

1988