Basic info
Industry
business consulting and services
Sectors
Agent performance
Outsourcing
Manager Training
Consulting
call center compliance
Call Center Analysis
Training
Call Center Reporting
Chat
Quality Form Development
KPI
call center quality monitoring
Social Monitoring
Agent Rentention
Benchmarking
Quality Assurance
Psychometrics
Agent Training
Remote Call Monitoring
Quality Monitoring
Email
Customer Engagement
Customer Behavior Analysis
Managed QA Services
Employee Engagement
Call Analysis
Call center coaching
Speech Analytics
Date founded
1988