Basic info
Industry
business consulting and services
Sectors
Call center coaching
Email
Speech Analytics
KPI
Training
Social Monitoring
Chat
Agent Rentention
call center quality monitoring
Remote Call Monitoring
call center compliance
Customer Behavior Analysis
Benchmarking
Psychometrics
Quality Form Development
Call Center Reporting
Customer Engagement
Agent performance
Quality Monitoring
Agent Training
Call Analysis
Consulting
Manager Training
Employee Engagement
Outsourcing
Quality Assurance
Managed QA Services
Call Center Analysis
Date founded
1988