Basic info
Industry
it services and it consulting
Sectors
hotel reviews
quality management
VoC
ORM
AI
surveys
reviews
hotel marketing
customer satisfaction
Guest experience
reputation management
hotel websites
patient satisfaction platform
NPS
Enterprise Software
SaaS
voice of the customer
Marketing
customer loyalty
social media
customer experience
Date founded
2009
Funding rounds raised
Total raised
$1M
from 9 investors over 9 rounds
C
Customer Alliance raised $1M on February 15, 2022
Investors: Deutsche Handelsbank AG
C
Customer Alliance raised undisclosed on July 31, 2014
Investors: German Startups Group Berlin GmbH & Co. KGaA and HOWZAT Partners
C
Customer Alliance raised undisclosed on July 31, 2012
Investors: KfW and Mountain Partners
C
Customer Alliance raised undisclosed on April 1, 2011
Investors: High-Tech Gründerfonds and Mountain Partners
C
Customer Alliance raised undisclosed on June 1, 2010
Investors: Rheingau Founders
C
Customer Alliance raised undisclosed on May 11, 2009
Investors: Rheingau Founders