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Customer Alliance

85 employees

Customer Alliance manages and improves hotels online reputations and increase revenue.

Basic info

Industry

it services and it consulting

Sectors

voice of the customer
Guest experience
SaaS
AI
surveys
hotel websites
VoC
ORM
reputation management
Marketing
NPS
Enterprise Software
quality management
customer satisfaction
reviews
patient satisfaction platform
customer loyalty
social media
hotel marketing
customer experience
hotel reviews

Date founded

2009

Funding rounds raised

Total raised

$1M

from 9 investors over 9 rounds

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Customer Alliance raised $1M on February 15, 2022

Investors: Deutsche Handelsbank AG

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Customer Alliance raised undisclosed on July 31, 2014

Investors: German Startups Group Berlin GmbH & Co. KGaA and HOWZAT Partners

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Customer Alliance raised undisclosed on July 31, 2012

Investors: KfW and Mountain Partners

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Customer Alliance raised undisclosed on April 1, 2011

Investors: High-Tech Gründerfonds and Mountain Partners

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Customer Alliance raised undisclosed on June 1, 2010

Investors: Rheingau Founders

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Customer Alliance raised undisclosed on May 11, 2009

Investors: Rheingau Founders

FAQ