eCall

telecommunications

Outbound calls Updating of the database Telemarketing Telemarketing Telephone sales Survey Mystery-calls Informing consumers Debt collection function Automatic informer\​

CATІ research

Telecommunications

Inbound calls Hotline Customer Service Infoline Line of support and service Line of support and service Service of orders

SMS notification SMS-notifications SMS-confirmation SMS advertising Operational interaction

Communications via the Internet Processing email Interactive support Service Forum Message moderation