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Helpshift

166 employees

Helpshift is a conversational customer service platform that leverages AI, bots, and messaging-based communication.

Basic info

Industry

software development

Sectors

Customer Service
App development
Artificial Intelligence
SaaS
Customer experience
iOS
Mobile
Mobile Games
Android
Mobile Support
Customer Support
Internet
SDK
Help desk
CRM

Date founded

2011

Funding rounds raised

Total raised

$23M

from 15 investors over 15 rounds

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Helpshift raised undisclosed on July 31, 2019

Investors: M12 - Microsoft's Venture Fund and Portfolia

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Helpshift raised $15M on May 23, 2019

Investors: Katalyst Ventures

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Helpshift raised $2M on November 22, 2016

Investors: Cisco Investments

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Helpshift raised $23M on June 7, 2016

Investors: Intel Capital, True Ventures, Visionnaire Ventures, Nexus Venture Partners and Salesforce Ventures

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Helpshift raised $10M on June 24, 2014

Investors: Intel Capital, Visionnaire Ventures, Nexus Venture Partners and True Ventures

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Helpshift raised $3.5M on October 30, 2012

Investors: Nexus Venture Partners and True Ventures

FAQ