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Klaus

88 employees

Klaus is a customer service quality management app for running an effective QA process, coaching agents and boosting customer retention.

Basic info

Industry

it services and it consulting

Sectors

calibration
customer support quality
customer support
customer service quality
contact center quality assurance
CSAT
Software
customer service
customer service quality assurance
Customer Service
conversation review
Information Technology
assignments
disputes
agentcoaching
customer service quality management
Internet

Date founded

2018

Funding rounds raised

Total raised

$12M

from 10 investors over 10 rounds

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Klaus raised $12M on September 29, 2022

Investors: Global Founders Capital, Acton Capital, CREANDUM and Icebreaker.vc

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Klaus raised $5.4M on September 24, 2020

Investors: Icebreaker.vc, CREANDUM and Global Founders Capital

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Klaus raised $1.9M on July 3, 2019

Investors: Icebreaker.vc and CREANDUM

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Klaus raised undisclosed on May 31, 2018

Investors: Icebreaker.vc

FAQ