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McIntosh & Associates

39 employees

McIntosh & Associates is a management consulting company offering call center management and call center performance analysis.

Basic info

Industry

business consulting and services

Sectors

Voice of the Customer
Legal
Sourcing
Forecasting & Scheduling Process
Metric/Scorecard Design
Performance Management
Information Technology
Consulting
SOP/Call Flow Design
Customer Experience Strategy
Training Design/Delivery
Call Center Assessments/Optimization
Call Center Tools/Technologies

Date founded

1997

FAQ