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Needle

44 employees

Needle is a technology and service platform facilitating e-commerce brands to use their advocates for live chat and customer engagement.

Basic info

software development

Crowdsourcing

Real-time Online Advocate Engagements

Ecommerce Chat

Brand Advocacy

E-Commerce

Authentic Customer Experience

Messaging

Advocate Assisted eCommerce

Responsive Advocacy Platform

Mobile

#AwesomeCX

2010

$11M

from 3 investors over 3 rounds

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Needle raised $11M on July 2, 2012

Investors: Shasta Ventures and Kickstart Seed Fund

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Needle raised $2M on February 4, 2011

Investors: Lightbank