Omnifon

Omnifon is part of the TXM group, a technology and services company focused on delivering solutions centered on telecommunications technologies. We offer our customers call center services with high quality standards, including advantages as: Availability of native Spanish speaking and bilingual resources Cost savings Experience Services: • Inbound/outband call processing • Customer care • Help desk • Surveys • Automatic Campaigns robot dailing Operations Supervision • Balanced Score Card • Service level agreements adherence Operations Organization • Quality assurance • Human resources • Training • Technical support • Floor guardians