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Sparkcentral by Hootsuite

6 employees

Sparkcentral is a customer engagement tool that enables one-on-one messaging via social channels.

Basic info

Industry

software development

Sectors

Social

Customer Service

Live Chat

Social Media

SaaS

Twitter

Social Customer Care

Messenger

Apps

contact center

Customer Engagement

Customer Service Platform

Enterprise Software

Digital Customer Service

Customer Experience

Messaging

Instagram

WhatsApp Business

Facebook

IVR deflection

Date founded

2012

Funding rounds raised

Total raised

$20M

from 5 investors over 5 rounds

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Sparkcentral by Hootsuite raised $20M on November 18, 2016

Investors: Jackson Square Ventures and Split Rock Partners

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Sparkcentral by Hootsuite raised $12M on January 20, 2015

Investors: Split Rock Partners

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Sparkcentral by Hootsuite raised $4.5M on October 7, 2013

Investors: Graph Ventures

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Sparkcentral by Hootsuite raised $1.1M on January 1, 2012

Investors: Founders Fund