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XzamCorp

10 employees

Spot Check provides customer service evaluation and satisfaction research services.

Basic info

Industry

market research

Sectors

phone mystery shops
Customer Service
b2b research
Accounting
customer service representatives
training and compliance
Customer Satisfaction
phone surveys
call center
market research
affiliate marketing
customer service and call center key performance indicators
call center projects
telephone and contact support
training phone support
inbound customer care
Market Research
telephone and internet surveys
call center scripting
quality assurance monitoring and support
cyber shops (e-mail and/or text chat)
Net Promoter Scoring and Voice of the Customer
answering service
call center auditing
Marketing Support
business process outsourcing

Date founded

1995

FAQ