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SuccessKPI

110 employees

SuccessKPI is a cloud-based analytics software for contact centers and text analytics.

Basic info

Industry

it services and it consulting

Sectors

Voice of the Customer
Single Source of Truth
Email Analytics
Speech Analytics
FedRAMP Contact Center Solution
Text Analytics
Contact Center Intelligence
Machine Learning
Contact Center Analytics
Agent Performance & Coaching
Contact Center Automation
Contact Center AI
Customer Experience Journey
Contact Center Cloud Migration
AWS
Information Technology
Agent Assist
Social Analytics
Azure
Artificial Intelligence
SaaS
AI
Contact Center Quality Assurance
Analytics
Call Center Quality Assurance
IVR and Contact Center
Cloud
Sentiment Analytics
Software
Serverless
Business Intelligence for Contact Center
Speech/Text Analytics
Speech & Text Analytics

Date founded

2017

Funding rounds raised

Total raised

$33M

from 1 investors over 1 rounds

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SuccessKPI raised $33M on January 13, 2022

Investors: Banneker Partners

FAQ