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Textel is a business texting platform designed to improve customer experiences and contact center performance with both human and AI-driven SMS conversations. As part of Capacity, Textel helps over 2,000 businesses connect with customers faster and more efficiently via SMS messages, conversations, campaigns, and more. Our complete integrations to leading CCaaS platforms, such as NICE, Genesys, and RingCentral, enable contact centers to go beyond traditional channels of support and become more efficient. To learn more, visit textel.net.
Investor insights
Funding rounds participated in
$4M sweet spot round size
Investor type
Privately Held
Basic info
Industry
Telecommunications
Sectors
Telecommunications
Date founded
2014
Funding rounds raised
Total raised
$4M
from 2 investors over 1 rounds
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Textel by Capacity raised $4M on November 20, 2020
Investors: Cultivation Capital and + 1 Other investor