I

Integra CCS

39 employees

uContact is an IT company that specializes in the design, development, and implementation of solutions for contact centers.

Basic info

Industry

it services and it consulting

Sectors

Remote agents
Coaching / Whisper / Barge in
Customer Service
IVR
Cloud Contact Center
Omnichannel
Multichannel
predictive dialer
Contact Center Software
Workforce Management
autodialer
Web Development
Web Chat
Information Technology
ACD
Real time monitoring
IP PBX
Reporting
Gamification
SMS
Collection
Software
Inbound / Outbound / Blended
Virtual Hold
Telemarketing
CRM
WebRTC

Date founded

2008

FAQ