Basic info
Industry
business consulting and services
Sectors
Customer Service
service operations
process excellence
reporting and scorecards definition
activity decomposition
public sector
utilities
workforce management
strategic advisory support
systems for managing
Management Consulting
resource modeling
Contact Center
scheduling
manufacturing
future system strategy
speech analytics program design
project management
data analytics
technology adoption
lead key programs
technology solutions
program office
private sector
Customer Experience
organizational design
core requirements gathering
Advice
metrics
drive efficiency
process automation
contact center transformation
operations transformation
governance planning and design
Process Improvement
process evaluation and redesign
knowledge management
change management
communications
customer experience programs and metrics
Back Office
automation and self service strategy
Customer Care
speech analytics
volume and trend analysis
time in motion studies
Center of Excellence
vendor evaluation
forecasting
gamification
knowledge management program design
Consulting
service design
Date founded
2018