Basic info
Industry
information technology & services
Sectors
customer journey
UCAAS
omnichannel
speech analytics
search analytics
custserv
screen and video recording
compliance
e-learning & coaching
Information Technology
back office
Enterprise Software
workforce management
APIs
Customer Satisfaction
Net Promoter Score
call
contact center
quality management
VoC
Information Services
workforce optimization
performance management
process improvement
voice of the customer
call center
WFM
customer experience
WFO
CISCO
Date founded
1999