Basic info
Industry
it services and it consulting
Sectors
customer journey
UCAAS
omnichannel
speech analytics
search analytics
screen and video recording
custserv
compliance
e-learning & coaching
back office
workforce management
APIs
Net Promoter Score
Customer Satisfaction
call
contact center
quality management
VoC
workforce optimization
performance management
voice of the customer
process improvement
call center
WFM
customer experience
WFO
CISCO
Date founded
1999